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New Bike Quick Start Guide

We want you to have the best possible experience riding your new bike! To get you going faster, we’ve created this easy-to-follow overview and maintenance guideline. Need more support? We’re here for you. Reach out to our staff at any time—they’re experienced, passionate cyclists who are always eager to share the stoke of cycling.

New Electric Bike Quick Start Guide

E-bikes open up new possibilities, but their systems can seem a bit overwhelming at first. We want you to have the best possible experience riding your new e-bike. To get you going faster, we’ve created this easy-to-follow overview and maintenance guideline.

Don't forget this extra 10% off perk when you buy a new bike!

Whether you are commuting and need rack & fenders installed, upgrading to a carbon tubeless wheel set, or simply need a helmet—we offer Portland's best selection in stock. As a bonus to your new bike purchase we offer 10% off parts, clothing and accessories at the time of purchase. Installation charges are discounted at this time as well. Discount will be applied at the check out register in-store and online.

Why Buy a Bike from River City?

We know you have many choices to shop these days. Let our experienced staff help you find the right bike, fit, and accessories to make sure your bike is perfect for you. You are buying more than a bike when you shop with us. Here is everything that is included with your new bike purchase from our website or store:

10% OFF ACCESSORIES
Whether you are commuting and need rack & fenders installed, upgrading to a carbon tubeless wheel set, or simply need a helmet—we offer Portland's best selection in stock. This 10% off is good for parts, clothing, accessories at the time of purchase. Installation charges are discounted at this time as well.  

30 DAY SERVICE ADJUSTMENT
Think of this as your first and most important service—at no charge. This break-in service is critical to ensure your drivetrain, brakes, wheels, and bearings have all settled in properly. Of note: this should be done within 30-60 days of purchase, which is why we call it a "30 day".

PRIORITY SERVICE
When you buy your bike from us, you get priority service over those who buy elsewhere. It’s our way of saying thanks for supporting us.

GUIDANCE FROM EXPERIENCED STAFF
There is a really good chance we have ridden that ride, toured that town, and have some insight on right the gear to get you there. We love sharing our passion for cycling, and it’s why so many of our staff have been with us for decades.

SIZE SATISFACTION
We want you to be 100% satisfied, that's why we carry so many styles, brands, and sizes to make sure you can find the best fit. If it's not working out, let us know within 14 days.

INDOOR TEST TRACK
Don't worry about the weather. We added rubberized flooring and dedicated space at both of our stores so you could test ride and compare models with comfort and ease.

CURATED SELECTION FOR PNW RIDING
If we won’t ride it, we won’t sell it. Our inventory reflects that. With over 70 employees logging miles on road, off-road, in town commuting, and inside on trainers—we are here to listen and recommend the best gear for your rides.

NO SALE TAX
Oregon is one of the few states in the US that has no sales tax. We do collect a $15 Oregon Bicycle Excise tax on all bikes over $200.